Portugal Tax Offices Closed; Phone and Online Services Remain Open
📌 Key Highlights & Context
- AT’s CAT hotline operates from 09:00 to 19:00 for all inquiries.
- The Portal das Finanças and e‑counter remain fully accessible.
- In‑person services at Lojas de Cidadão are suspended and appointments are rescheduled.
Reason for the Closure
The Portuguese Tax and Customs Authority (AT) announced that on 11 November, all mainland tax offices would be closed due to severe weather conditions caused by the meteorological system known as Charles.
The measure aims to protect citizens and economic agents, while ensuring continuity of service through alternative channels.
Continuity Through Phone and Digital Channels
AT confirmed that the Telephone Assistance Centre (CAT) will be available from 09:00 to 19:00, and that the Portal das Finanças and the e‑counter remain fully functional for online filings and queries.
- Phone line: +351 213 222 707
- Digital portal: www.portaldasfinancas.gov.pt
- E‑counter: electronic document submission
Physical services at the Lojas de Cidadão are suspended; scheduled appointments will be moved to the next available date with notifications sent to taxpayers and economic operators. Airport and maritime customs are also adjusting operations according to contingency plans issued by the respective port authorities.
Sources
Fisco tem serviços encerrados no continente mas mantém atendimento telefónico e digital